Write a letter about a problem you are facing in your routine work.

Part 1 (General)
6.0

Sample Essay with Corrections

Dear Sir or Madam, I am writing to you about a problem I have encountered in my routine work at the office. I amhave been working as an accountant in a big company for 5five years. My job is tonvolves manageing financial records and prepareing reports for management. Recently, I face problemhave faced difficulties with the new software that the company has introduced for accounting. The software is very complex and difficult to use. It takes a lot of time to enter data and generate reports, which has affected my productivity. I am unot able to complete my work on time because of this software. I have tryied to learn how to use softwareit, but it is still very confuseing for me. I request you to pleaseTherefore, I kindly request that you provide training for this new software or giveallow me more time to complete my work. I am a dedicated employee and I want to do my best for the company. ButHowever, this software is making my job very difficultchallenging. I hope you will understand my problemsituation and help me to find a solution. Thank you for your time and consideration. Yours sincerely, [Your Name]
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Expert Feedback

The letter effectively addresses the problem faced in the workplace and outlines the request for assistance. Key strengths include a clear identification of the issue and a polite tone. However, critical areas for improvement include grammatical accuracy, the use of more varied vocabulary, and enhanced cohesion through better transitions. Structural changes made include correcting grammatical errors, improving sentence clarity, and adding cohesive devices to link ideas more smoothly. Suggestions for further improvements not implemented include providing specific examples of how the software affects productivity and suggesting a timeline for the requested training. The tone used is generally appropriate, but a slightly more formal tone could enhance the overall professionalism of the letter.

Detailed Scores

Coherence And Cohesion
The letter is generally coherent, with a logical flow of ideas. However, some sentences could be better connected to enhance the overall cohesion. For example, using more cohesive devices like 'Furthermore' or 'In addition' could help in linking ideas more smoothly. The structure is clear, but transitions between points could be improved.
6.0
Grammatical Range And Accuracy
There are several grammatical errors, such as missing articles ('a problem'), incorrect verb forms ('have try' should be 'have tried'), and awkward constructions ('very confuse' should be 'very confusing'). While the meaning is generally clear, these errors detract from the overall quality. Improving grammatical accuracy and range would significantly enhance the writing.
5.5
Lexical Resource
The vocabulary used is appropriate for the context, but there are instances of repetition (e.g., 'software' and 'work'). The use of phrases like 'dedicated employee' is positive, but more varied vocabulary could enhance the letter. Consider using synonyms or more descriptive language to express the challenges faced.
6.0
Task Achievement
The letter addresses the problem faced in the routine work effectively, outlining the issue with the new software and requesting assistance. However, it could be improved by providing more specific details about how the software affects productivity and perhaps suggesting a timeline for the requested training. Additionally, the tone could be slightly more formal to align with the task requirements.
6.5

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