Write a letter to the bank's head office. In your letter: - explain why you are writing - express concern about the missing card - ask them what they intend to do

Part 1 (General)
5.0

Sample Essay with Corrections

Dear Sir or Madam, I I am writing to you today because of an issue with my bank card. Two days before i goago, I went to an ATM for to withdrawing some money. ButHowever, when iI put my card in the machine, it did not give me the card back! I am very worried about this as iI need my card to make purchasinges and pay my bills. This situation makeis making me feel stressfull. Ied. I am concern aboued that someone else maybe finding my card and useing it. They could take all my money! Or maybe or even steal my identity. ItThis is very bad. I loserious. I am losing sleep over this and not am unable to focussing on my work and studyies. Please tell me, what willthe bank will do about this bigurgent problem?. I need to have my card back, or get a new card urgentlyas soon as possible. Without my card, I cannot buy food or pay for my livingplace expenses. Kindly let me know the steps for to resolve this matter as quickly as possible. I look forward to receiveing your respons.e. Your's Ssincerely, [NAME]
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Expert Feedback

The letter demonstrates a clear understanding of the task requirements, effectively explaining the issue with the bank card and expressing urgency. Key strengths include a clear identification of the problem and a polite request for assistance. However, critical areas for improvement include grammatical accuracy, spelling, and coherence. The structural changes made include correcting verb forms, improving transitions between sentences, and ensuring a more formal tone. Suggestions for further improvements not implemented include varying sentence structures and expanding vocabulary. The tone used is appropriate for a formal letter, maintaining politeness while conveying urgency.

Detailed Scores

Coherence And Cohesion
The letter has a basic structure, but the flow of ideas is somewhat disjointed. There are abrupt transitions between sentences, which can confuse the reader. To enhance coherence, the writer could use more cohesive devices and ensure that each paragraph logically follows from the previous one.
5.0
Grammatical Range And Accuracy
The letter contains numerous grammatical errors, including incorrect verb forms and sentence structures (e.g., 'I writing', 'it not give me', 'I concern about somone else'). These errors affect the clarity of the message. To improve, the writer should focus on using correct grammatical structures and varying sentence types.
4.5
Lexical Resource
The vocabulary used is generally appropriate, but there are several spelling errors (e.g., 'becuse', 'purchasings', 'stressfull', 'useing', 'coud', 'focussing', 'Witout', 'respons') that detract from the overall quality. The writer should aim to use a wider range of vocabulary and ensure correct spelling to improve this score.
5.0
Task Achievement
The letter addresses the task requirements by explaining the reason for writing, expressing concern about the missing card, and asking what the bank intends to do. However, the response lacks clarity in some areas and could be more formally structured. To improve, the writer should ensure a clearer expression of urgency and concern, and maintain a more formal tone throughout.
5.5

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