WRITING TASK 1 You should spend about 20 minutes on this task. There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter describe what the problems are explain how these problems are affecting you suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Part 1 (General)
6.0

Sample Essay with Corrections

Dear Sir or Madam, I am writting to you regarding the bus services in my area. TFor the past two weeks, there is beinghave been many problems with the buses and itheir reliability. I would like to bring this issue to your attention. Firstly, the buses do not arrive not on time, or sometimes they do not come at all. Last week, I was waiting for bus number 45 for half an hour, but it never came. Alsodditionally, when a bus comes they aredoes come, it is often full and, leaving no place to sit or even stand. ItThis situation is very uncomfortable and crowded. This unreliable bus services is affecting me greatly. I am being late to my work almost every day because of this. My boss is getting angry onwith me for comarriving late. AlsoFurthermore, after a long day at work when I am tired, I have to wait a long time for a bus to go home. It is very frustrating and exhausting for me. I am requesting that you to please take someurgent action on this issue urgently. You should increase the frequency of buses during peak hours and also check if the buses are running on time. I am hopinghope you will solve this problem as soon as possible. Thank you for your attention ton this matter. Yours Ffaithfully, [YOUR NAME]
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Expert Feedback

The letter effectively addresses the task requirements by outlining the problems with the bus service, explaining their impact, and suggesting solutions. Key strengths include a clear identification of issues and a polite tone. However, critical areas for improvement include grammatical accuracy, coherence, and lexical variety. Structural changes made include correcting verb forms, improving subject-verb agreement, and enhancing transitions between ideas. Suggestions for further improvements not implemented include providing more specific examples of how the bus service affects daily routines and varying vocabulary to avoid repetition. The tone used is appropriate for a formal letter, maintaining politeness and clarity throughout.

Detailed Scores

Coherence And Cohesion
The letter has a logical flow, but the coherence could be improved with better paragraphing and linking phrases. For example, using phrases like 'In addition' or 'Furthermore' could help connect ideas more smoothly. The transition between problems and their effects could also be clearer.
6.0
Grammatical Range And Accuracy
There are several grammatical errors, including incorrect verb forms ('is being' instead of 'have been'), subject-verb agreement issues ('this unreliable bus services'), and awkward constructions. While the meaning is generally clear, these errors detract from the overall quality. Improving grammatical accuracy and using a wider range of sentence structures would raise the score.
5.5
Lexical Resource
The vocabulary used is generally appropriate, but there are some repetitive phrases, such as 'bus services' and 'buses.' Additionally, there are minor errors in word choice, such as 'writting' instead of 'writing' and 'exhausting' instead of 'exausting.' A wider range of vocabulary and more precise word choices would enhance the score.
6.0
Task Achievement
The letter addresses the task requirements by describing the problems with the bus service, explaining their impact, and suggesting solutions. However, the response could be improved by providing more specific examples and a clearer structure. For instance, mentioning specific times when the buses were late or how it affects daily routines would enhance the response.
6.5

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