You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely dissatisfied with the experience. Write a letter to the restaurant manager. In your letter: Explain the reason for the celebration Give details of your visit to the restaurant Say what you would like the restaurant to do Write at least 150 words.

Part 1 (General)
6.5

Sample Essay with Corrections

Dear Restaurant Manager, I am writing to complaint about my recent visit to your restaurant. It was my best friend's birthday, and we decided to celebrate it by having a dinner at your restaurablishment. We had heard a lot of good things about the food and service from our colleagues, so we were very excited to try it out. However, our expierience was extriemely disappointing. Firstly, we had to wait for more than 30 minutes to get a table, even though we made a reservation in advance. When we were finally seated, the waiter was not very attentive and seemed to be in a hurry. He did'n't even bother to explain the menu or the specials of the day., which was quite frustrating. Secondly, the food wasdid not up to the markmeet our expectations. The pasta was overcooked, and the sauce was bland. The pizza was soggy, and the toppings were scarce. We alsoAdditionally, we ordered a bottle of wine, but it was not chilled properly and tasted stale. WOverall, we were very disappointed with both the quality of the food and the service. I would like you to take our feedbacks seriously and takeimplement necessary steps to improve the quality of the food and the service at your restaurant. I also request you toa refund us the money we paid for the meal, as it wasdid not worth itmeet the standards we anticipated. I hope you will take my complaint seriously and take appropriate action to address the issues I have raised. Sincerely, [Your Name]
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Expert Feedback

The letter effectively addresses the task requirements by explaining the reason for the celebration, detailing the visit, and stating what the writer would like the restaurant to do. Key strengths include a clear structure and logical flow of ideas. However, critical areas for improvement include addressing spelling errors, enhancing vocabulary variety, and improving grammatical accuracy. Structural changes made include correcting spelling mistakes, improving transitions between points, and refining the tone to be more constructive. Suggestions for further improvements not implemented in the corrected version include providing more specific details about the celebration and varying the vocabulary further to avoid repetition. The tone used is appropriate for a complaint letter, maintaining professionalism while expressing dissatisfaction.

Detailed Scores

Coherence And Cohesion
The letter is generally coherent, with a logical flow of ideas. However, some transitions between points could be smoother. For example, the shift from the waiting time to the service could be better linked to enhance the overall flow.
6.5
Grammatical Range And Accuracy
The letter contains several grammatical errors, including incorrect verb forms and punctuation issues. For instance, 'did'nt' should be 'didn't', and 'feedbacks' should be 'feedback'. While the meaning is clear, these errors affect the overall accuracy and professionalism of the writing.
6.0
Lexical Resource
The vocabulary used is appropriate for the context, but there are some repetitive phrases (e.g., 'disappointing', 'quality of the food'). More varied vocabulary could enhance the letter. Additionally, there are some spelling errors ('complaint', 'experience', 'extremely', 'didn't', 'feedbacks', 'appropriate') that detract from the overall impression.
6.0
Task Achievement
The letter addresses the task requirements by explaining the reason for the celebration, detailing the visit, and stating what the writer would like the restaurant to do. However, it could be improved by providing more specific details about the celebration and perhaps a more constructive tone regarding the feedback.
7.0

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