You read an advertisement in the local newspaper related to the sale in the city mall on certain products. However, when you went for shopping, the sale had ended. Write a letter to the mall manager. In your letter: inform him when you went to the mall explain how you reacted when you knew that the sale had ended demand compensation for the goods you wanted to buy

Part 1 (General)
8.0

Sample Essay with Corrections

Dear Mall Manager, I am writing to you regarding an advertisement whichthat I saw in the local newspaper last week. The advertisement was about a big sale happening in your mall on various products. I was very excited to see the advertisement and decided to visit the mall on the weekend to take advantage of the sale.promotion. However, when I arrived at the mall on Saturday morning, I was shocked to discover that the sale had already ended. I was very disappointed and frustrated, as I had specifically made the trip to the mall based on the information provided in the advertisement. I had planned to purchase several items that were supposed to be on salediscount, including a new television and a laptop. When I inquired about the salepromotion at the customer service desk, I was informed that ithe sale had ended two days prior. This was very confusing to me, as the advertisement in the newspaper did not mention any specific dates for the saleevent. I feel that the advertisement was misleading and that I wasted my time and effort in coming to the mall. I believe that it is only fair that I be compensated for the inconvenience caused to me. I had budgeted for the items I wanted to purchase based on the advertised sale prices, and now I am left empty-handed. I request that you provide me with a discount or a gift voucher for the items I had intended to buy, as a gesture of goodwill. I hope that you will take my complaint seriously and take appropriate action to resolve this matter. I look forward to hearing back from you soon. Sincerely, [Your Name]
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Expert Feedback

Key strengths of the essay include a clear structure, appropriate tone, and effective communication of the writer's disappointment and request for compensation. The letter is well-organized, with a logical progression of ideas and effective use of cohesive devices. Critical areas for improvement involve enhancing lexical variety by replacing repetitive phrases with synonyms, such as using 'promotion' or 'discount event' instead of repeatedly saying 'the sale'. This would enrich the vocabulary and make the writing more engaging. Structural changes made include the replacement of 'sale' with 'promotion' and 'discount' in a few instances to improve lexical resource. Additionally, the introduction was slightly rephrased for clarity. Suggestions for further improvements not implemented in the corrected version include varying sentence structures more extensively and incorporating more complex vocabulary to further enhance the overall quality of the writing. The tone used is appropriate for a formal letter, maintaining professionalism while clearly expressing dissatisfaction and a request for resolution.

Detailed Scores

Coherence And Cohesion
The letter is well-organized, with a clear progression of ideas. Each paragraph logically follows from the previous one, and cohesive devices are used effectively to link thoughts. For example, phrases like 'However' and 'When I inquired' help to guide the reader through the narrative.
8.0
Grammatical Range And Accuracy
The letter demonstrates a good range of grammatical structures, with mostly accurate usage. Sentences are well-formed, and the writer uses complex structures effectively. There are no significant grammatical errors, which contributes to the overall clarity of the message.
8.0
Lexical Resource
The vocabulary used is appropriate and varied, with terms like 'disappointed', 'frustrated', and 'misleading' effectively conveying the writer's feelings. However, there are some repetitive phrases, such as 'the sale', which could be replaced with synonyms to enhance lexical variety. For instance, using 'promotion' or 'discount event' could add richness.
7.5
Task Achievement
The letter effectively addresses all parts of the task prompt, including when the writer visited the mall, their reaction to discovering the sale had ended, and a request for compensation. The tone is appropriate for a formal letter, and the writer clearly articulates their disappointment and request for a resolution.
8.0

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